Name: Mi Mascota, Salud & Cuidado
Availability: InStock
Author: beatoko

Question 1

How do I create an account or log in?

Accepted Answer

Open the app and follow the on-screen prompts to sign up with your email address or social account. If you already have an account, tap "Log In" and enter your credentials. If you have trouble, try resetting your password or contact support.

Question 2

How do I reset my password?

Accepted Answer

On the login screen, tap "Forgot Password" and enter the email address associated with your account. You will receive an email with instructions to create a new password. If you do not receive the email, check your spam folder or contact support.

Question 3

How do subscriptions and billing work?

Accepted Answer

Subscriptions are managed through your device's app store (Google Play or Apple App Store). To manage or cancel a subscription, go to your store's subscription settings. For billing questions specific to your account, please contact us directly.

Question 4

How can I request deletion of my data?

Accepted Answer

You can request data deletion through our Privacy Choices page. We will process your request in accordance with applicable privacy laws and confirm once your data has been removed.

Question 5

How do I report a bug?

Accepted Answer

When reporting a bug, please include: your device model and OS version, the app version (found in Settings), a description of the issue, and steps to reproduce it if possible. Screenshots or screen recordings are also helpful. Send your report to support@beatoko.dev or use the contact form.

Question 6

How do I contact support?

Accepted Answer

You can reach us by email at support@beatoko.dev or by using the contact form on this website. We aim to respond within 48 hours on business days.

Mi Mascota, Salud & Cuidado

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