Terms of Service

1. Acceptance of Terms

By downloading, installing, accessing, or using any mobile application and related services published by beatoko (collectively, the "Apps"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Apps.

The Apps are operated by beatoko ("we," "us," "our"). These Terms are a legally binding agreement between you and beatoko.

2. Description of the Services

Our Apps may include features such as information management, reminders, educational content, cloud sync, storage, account management, and — depending on the App — user interaction features (e.g., chat, community posting). Some Apps may offer free and paid tiers, subscriptions, or in-app purchases. Features may vary by App, country, platform, version, or plan.

3. Eligibility

You represent that:

• You are at least 13 years old (or the minimum age required in your jurisdiction); and
• If you are under the age of majority where you live, you have permission from a parent or legal guardian to use the Apps.

4. Registration and Accounts

Some features require creating an account. You agree to:

• Provide accurate and complete information and keep it up to date.
• Maintain the confidentiality of your credentials.
• Be responsible for all activity that occurs under your account.
• Notify us promptly of any unauthorized use or security breach.

We may suspend or terminate accounts in cases of Terms violations, security risks, fraud, abuse, or legal compliance requirements.

5. License to Use the Apps

We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Apps for your personal, non-commercial use, in accordance with these Terms and applicable platform rules (Google Play / Apple App Store).

You may not (and may not enable others to):

• Copy, modify, distribute, sell, lease, or sublicense the Apps.
• Reverse engineer, decompile, or attempt to extract the source code, except where permitted by law.
• Circumvent security measures, access controls, or authentication mechanisms.
• Interfere with or disrupt the Apps, servers, or networks.

6. Acceptable Use

You agree not to:

• Use the Apps for unlawful or unauthorized purposes.
• Upload, post, transmit, or share content that is illegal, fraudulent, defamatory, harassing, hateful, sexually explicit, violent, or otherwise harmful, or that infringes third-party rights.
• Transmit malware, spyware, or other malicious code.
• Attempt to access restricted areas or other users' accounts.
• Abuse the Apps through bots, scraping, flooding, or excessive automated requests.

We may investigate suspected violations and take appropriate action, including suspension or termination.

7. User Content and Moderation

If an App allows you to upload, submit, or share content (e.g., text, images, notes, records) ("User Content"):

• You retain ownership of your User Content.
• You grant us a limited license to host, store, back up, process, and display your User Content solely to operate the Apps and provide the services you request (including sharing it when you explicitly instruct the App to share it, such as with family members or professionals).

Moderation and safety

To protect users and enforce policies, we may:

• Remove, restrict, or limit User Content that violates these Terms.
• Use automated and/or human moderation.
• Restrict features (e.g., chat) or suspend accounts for violations.

You represent and warrant that you have the rights needed to submit User Content and that it does not violate laws or third-party rights.

8. Third-Party Services

The Apps may integrate third-party services (e.g., hosting, analytics, crash reporting, push notifications, content moderation, platform payments). Such services may be governed by their own terms and policies. We are not responsible for third-party services outside our control.

9. Subscriptions and Payments (If Applicable)

Some Apps offer subscriptions or in-app purchases:

• Pricing and plan details are shown in the App and/or the relevant store listing.
• Subscriptions may auto-renew until canceled.
• Payments and subscription management (cancelations, refunds, billing disputes) are handled by Google Play or Apple App Store, as applicable, and subject to their rules.

We may change pricing or offerings where permitted by store rules and applicable law, and will provide notice where required.

10. Intellectual Property

The Apps, including software, design, trademarks, logos, and included content, are owned by beatoko and/or its licensors and protected by intellectual property laws. No rights are granted except the limited license expressly stated in these Terms.

11. Disclaimer of Warranties

The Apps are provided "as is" and "as available." We do not warrant uninterrupted availability, error-free operation, or that defects will be corrected.

If an App provides informational content (including pet care information), it is for informational/organizational purposes only and does not replace professional advice (including veterinary advice).

12. Limitation of Liability

To the maximum extent permitted by law:

• We will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Apps.
• Our total liability for any claim will not exceed the amount you paid to us (if any) for the Apps in the preceding 12 months, or the minimum amount permitted by law if no payments were made.

Some jurisdictions do not allow certain limitations; in those cases, limitations apply to the extent permitted.

13. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

14. Changes to the Apps or Terms

We may modify, suspend, or discontinue any aspect of the Apps, and may update these Terms from time to time. If changes are material, we will provide reasonable notice (e.g., in-App notice or email). Continued use after changes means you accept the updated Terms.

15. Termination

You may stop using the Apps at any time and, where available, delete your account in the App settings.

We may suspend or terminate your access if you:

• Violate these Terms,
• Engage in fraud or abuse,
• Fail to pay applicable fees (if any),
• Or if termination is required for legal or security reasons.

Upon termination, your license ends immediately. Data deletion and retention are handled according to the Privacy Policy and legal requirements.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of Chile, without regard to conflict of law principles. Any dispute will be brought in the competent courts of Santiago, Chile, unless applicable law requires otherwise.

17. General Provisions

• Entire Agreement: These Terms are the entire agreement between you and beatoko regarding the Apps.
• Severability: If any provision is invalid, the remaining provisions remain in effect.
• No Waiver: Failure to enforce a provision is not a waiver.
• Assignment: You may not assign these Terms without our consent; we may assign as part of a merger, acquisition, or sale of assets.
• Language: If translations exist, the English version controls unless required otherwise by law.

18. Contact